Privacy Policy

Last updated: April 22, 2026

Introduction

Dependable Law UK is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you use our website or engage our services.

Information We Collect

We collect information that you provide directly to us, including:

• Name and contact information (email address, postal address)
• Details about your legal inquiry or case
• Communication preferences
• Payment and billing information

How We Use Your Information

We use the information we collect to:

• Provide legal services and respond to your inquiries
• Communicate with you about your case or consultation
• Process payments and maintain financial records
• Comply with legal and regulatory obligations
• Improve our website and services

Legal Basis for Processing

Under GDPR, we process your personal data based on:

• Contract performance (to provide legal services you've requested)
• Legal obligations (required record-keeping and regulatory compliance)
• Legitimate interests (improving our services and client communication)
• Your consent (for marketing communications, if you opt in)

Data Retention

We retain client data for as long as necessary to fulfill our legal and professional obligations. Case files are typically retained for seven years following case closure, in accordance with Law Society guidelines.

Sharing Your Information

We do not sell or rent your personal information. We may share your data with:

• Third-party service providers who assist in delivering our services (e.g., payment processors)
• Legal and regulatory authorities when required by law
• Other parties with your explicit consent

Your Rights

Under data protection law, you have the right to:

• Access your personal data
• Correct inaccurate or incomplete data
• Request deletion of your data (subject to legal obligations)
• Object to processing or request restriction
• Data portability
• Withdraw consent at any time

Security Measures

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Cookies and Tracking

Our website uses cookies to enhance user experience and analyze site performance. For detailed information, please review our Cookies Policy.

Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of these third-party websites.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at:

Email: [email protected]
Address: 42 Kingsway Boulevard, Manchester M2 4EG, United Kingdom